FAQ

  • We make Après Bar as accessibility friendly as possible. However, unfortunately our mini chalets our limited accessibility. We apologise for any inconvenience this may cause.

    Please note however, in Northampton and Reading, our lodge bar area is fully accessible and no booking is required.

    Plus, in Reading, our karaoke chalets are larger and more accessible, but please check with us in advance so we can do our best to advise how suitable they may be for you.

  • All seating, other than our mini chalets, is available for walk-ins on a first come first serve basis

  • Each venue varies, please visit the homepage for your location to check opening times.

  • We sell Beers, Wines, Prosecco, Cocktails, Mulled Wine, Spirits, Hot chocolate and Soft drinks. Prices vary depending on location, but we always endeavour to maintain our prices in line with other local, premium venues.

  • We stick to what we do best, great drinks! But we are always neighboured by a selection of fantastic independent food vendors and you are welcome to bring your food into our venue to enjoy.

  • Unfortunately not, you can only consume drinks that are purchased within the Après Bar

  • Yes of course! As long as your group size doesn't exceed the max space in the chalet (we recommend a max of 8 people is comfortable, but you can manage a very tight squeeze of 10 at a push). You don’t need to let us know about any group size changes, the chalets are all the same size.

  • You can do this via your confirmation email, but it will depend on availability.

  • The cost to book a chalet is not a returnable deposit or redeemable against drinks. It is a hire charge for use of the chalet.

  • We operate a 45 minute no show policy whereby we will make your chalet available to other customers if you don't arrive within 45 minutes of your booked time.

  • As stated at the time of booking, chalet bookings are non-refundable. However, if you cannot make your booking you can move it to any other available slot this year. Please refer to your confirmation email where you will be able to amend the booking and check availability.

  • Little ones are welcome across all sites. For their safety we insist that they remain with their parent/guardians at all times and do not run around the venue

  • We love our 4 legged friends - We behaved doggos are more than welcome, as long as you don’t mind if we stroke them.